Support, planning and coordination of each service, responding to client needs, delivering quality control, materials and reports are all part of meeting and exceeding expectation all with minimal client administration, disruption and costs.
Deploying and managing effective wellness strategies includes proactive account management. We design, present, and implement wellness programs that fulfill organizational wellness needs and assistparticipants in reaching their full potential.
We also assist organizations in improvingtheir wellness programs over time by reviewing aggregate data and making recommendations for ongoing program management and improvement.Our 12 Weeks Account Managers will liaise with our clients and work directly with the onsite and online service providers to ensure the best possible delivery each and every time.
Our 12 Weeks Account Manager have extensive experience in workplace wellness management, customer service response and management, program development and delivery. Supported by experts in lifestyle change, fitness, wellness and health management and promotion, we will work with our clients to establish schedules, location work and service guidelines in order to create a memorable and positive customer experience.
The service coordinators will work hands on with each project and as required, onsite. Using a high touch approach will help generate greater response and participation. Where needed, the service coordinators will be onsite and in touch with the appropriate representatives while relaying necessary information to our Account Manager with regular reports or as needed. .